If your pet goes missing you have a much greater chance of its return if your pet is microchipped and registered. If your pet is found and is microchipped, our Rangers will contact you and deliver your pet home. If you cannot be contacted for any reason, your pet will be impounded and taken to the Sydney Dogs and Cats Home in Carlton.
If your dog or cat is missing contact our Customer Service Centre on 9391 7000 to check whether your pet has been impounded or call the Sydney Dogs and Cats Home on 9587 9611. You should also contact your local vet to see whether your pet has been handed in.