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E records@woollahra.nsw.gov.au
536 New South Head Road, Double Bay NSW 2028

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Council

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Customer Service

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Our Customer Service Officers can assist you with any enquiries about our services and facilities.

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Meeting room

Business papers

Access current and archived documents for all Council and Committee meetings.

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The Woollahra municipality, or local government area, has a population of around 52,000.

The municipality is divided into a series of wards and each ward is represented by 3 elected Councillors. Find out who your local Councillors are, and how to contact them and what ward you live in.

Council meetings and Committee meetings are held regularly to discuss important local issues, projects and development applications. View upcoming meeting dates, agendas and reports and minutes from previous meetings. Members of the public are welcome to attend Council and Committee meetings. Many Council initiatives and development applications are placed on public exhibition. We encourage members of the public to provide comment and submissions for Council's consideration in the decision making process.

Directions and transport information to Woollahra Council

Councillors are elected every four years by approximately 25,000 ratepayers. The Mayor is elected every year in September by the Councillors.

Council staff, Managers and Directors work to meet the diverse needs of the local community. A vision for the future and Council's Delivery Program and Operation Plan outlines both short and long terms goals for service provision and meeting community needs and expectations in a sustainable manner. Council's plans, policies and reports, and fees and charges are public documents and also provide an insight into how much funding is required to support such a broad range of services, facilities and maintenance of public assets.

A dedicated team of people who are committed to good customer service work at Woollahra Council. Councillors, staff, delegates, contractors and consultants all work to a Code of Conduct.

We are always on the look out for people who share our dedication to good customer service. For more information on employment opportunities visit the relevant section of our web site.

We encourage customers who have not received excellent customer service to contact our Customer Service Manager and discuss any complaint. Community feedback provides us with input for continuous improvement.

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