Recycle problem waste

In This Section

Drop off problem household items for recycling

Items that can’t be recycled or disposed in your bin at home can be a problem. But, we have the solution! Bring your problem items to one of our FREE problem waste drop off days and we will make sure they are recycled.

The next problem waste drop off day will be held on:

Saturday 6 November 2021 between 9am and 3pm at the Woollahra/Waverley depot at 67A Bourke Rd, Alexandria.

Problem items we can recycle include:

  • Batteries
  • Light bulbs and fluro tubes
  • X-ray films
  • Mobile phones
  • Polystyrene
  • Soft plastics (plastic bags and wraps)
  • Bulky cardboard
  • Clothing/Textiles in clean, good condition
  • E-waste (alternatively book a free e-waste collection from your home)

By recycling your unwanted items, you’re helping to create a circular economy. Every item you drop off is a valuable resource diverted from landfill that can be given a second life.

Important things to know

  • This event will be contactless: To ensure the health and safety of our employees and communities, physical distancing measures will be in place and our team will be wearing masks and gloves. We’ll record your details via QR code for contact tracing. If you’re unwell, please stay home.
  • Separate your items: Before you arrive, group items into different bags or boxes. Pack these in your boot, backseat or trailer so that we can quickly and safely remove and sort them.
  • Stay in your vehicle: Our team will show you where to drive and we will unpack your vehicle for you to ensure everyone is staying safe.

What to bring and how

Please see below for a list of acceptable items you can bring to the drop-off day.


Textiles must be clean and in good condition. We will accept clothing, wearable shoes, handbags, belts, scarves, hats, and manchester including towels, bedspreads, blankets, bedsheets.

Packing tip: Bring textiles in plastic bags or boxes

Light bulbs/Fluro tubes

We are accepting all types of household light globes (halogen, LED, incandescent) and fluorescent tubes. Please take care in handling the bulbs as we can’t accept broken bulbs or tubes.

Packing tip: Carefully pack your light bulbs, separating them from heavier items to minimise any breaks

X-ray, CT and MRI scans/films

Before disposing of your scans, it’s always good to check if your doctor has copies saved electronically beforehand.

Packing tip: Bring them loose or in a bag or envelope.


Polystyrene can’t be recycled in our recycling bins at home and is often lost to landfill, but if separated and collected in bulk can be recycled.

Packing tip: Big pieces are fine on their own, but smaller pieces get flighty and should be kept together in a bag.

Soft plastics

Soft plastics include things like plastic bags and plastic wrap, bread bags, chocolate and chips wrappers, bubble wrap, frozen food bags, and green supermarket bags.

Packing tip: Scrunch your soft plastic and tie them up in a plastic bag so they don’t fly away on the day

Bulky cardboard

Bring large bulky, flattened boxes that won’t fit into your recycling bin at home.

Packing tip: Bring cardboard flattened, unless you’re using it to pack other items

Mobile phones

Before recycling your phone, please remember to delete your data. It’s your responsibility to wipe the data from your devices.

Packing tip: Bring them loose or in a bag or box


We can only accept computer and television related e-waste. Do not forget to delete your data. It’s your responsibility to wipe the data from your devices.

E-waste includes the following list of items:

  • computers and related products including monitors, mice and keyboards
  • cables
  • DVD players
  • hard drives
  • monitors
  • networking equipment
  • notebooks/laptops
  • printers and printer cartridges
  • projectors
  • scanners
  • TVs
  • VCR players
  • video cameras

Please note that white goods such as fridges, microwaves and other household appliances are not accepted.

Packing tip: Bring old electronics in a box where possible