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Customer Service Centre

Our Customer Service Officers can assist you with any enquiries about our services and facilities. Our objective is to provide quality service to all customers.

536 New South Head Road
Double Bay NSW 2028
Opening hours: Monday to Friday, 8am - 4:30pm

Contact us online to request a council service, submit information or feedback.

Visitors to our Customer Service Centre are recommended to wear a face mask. You will notice staff in public-facing roles working indoors are wearing face masks to help keep themselves and the community safe and well.

Council will be recommencing its pre-Development Application (DA) consultation service. Please note that all pre-DA consultation services including a meeting, will be conducted via conferencing technology.


9391 7000 (Monday to Friday, 8am - 5pm)

After hours service: 9391 7000

Wet weather line for sports ground closures: 9391 7916

You can contact us through the National Relay Service if you are deaf, or have a hearing or speech impairment. Please provide them with our number 02 9391 7000.


Postal address

Woollahra Municipal Council
PO Box 61
Double Bay NSW 1360

DX 3607 Double Bay

ABN: 32 218 483 245


Our community is represented by fifteen Councillors. There are three Councillors for each Ward within the local government area of Woollahra. See our Councillors page for Councillor contact details and a map of wards.

Media enquiries

For all media enquiries, please phone 9391 7000. See media contacts for further details.

Justice of the Peace (JP)

Council provides a free JP service at the Council Chambers Customer Service Centre. The hours of the service are Monday to Friday, 9am-12pm.

Woollahra Library at Double Bay, Level 3 has a JP service available during the following days and times:

  • Thursdays 10am - 12noon
  • Fridays 2pm - 4pm
  • Sundays 2pm - 3.30pm

Paddington Library has a JP service available on:

  • Wednesdays 1pm - 3pm

A JP can certify documents and witness oaths, signatures, affidavits and statutory declarations. For more information about JP services, visit NSW Justices of the Peace.

Getting to Council Chambers


Woollahra Council Chambers is fully accessible with the following features:

  • 2 on-site accessible parking spaces
  • The building is fitted with a lift and ramp access to all 3 levels and areas of the building
  • 4 accessible toilets
  • Hearing loop facilities in the Council Chambers and Thornton meeting rooms
  • Accessible change and shower facilities