Contact us

In This Section

Our Customer Service Centre is open and we missed you!

Our Customer Service Centre is open for fully vaccinated or medically exempt customers. People under 16 years of age, who are not fully vaccinated, must be accompanied by a fully vaccinated household member.

Please check in using the QR code and show proof of vaccination on entry, wear a mask and help us maintain social distancing to keep everyone safe and well. You can also submit your service requests via the Woollahra Council App or call us on 9391 7000.

Our services and facilities

We have made some changes to our services, facilities and local amenities in response to COVID-19 to help reduce the spread of the virus and keep our staff and our community safe and well.

Our Customer Service Officers can assist you with any enquiries about our services and facilities. Our objective is to provide quality service to all customers.

536 New South Head Road
Double Bay NSW 2028
Opening hours: Monday to Friday, 8am - 4:30pm

Contact us online to request a council service, submit information or feedback.

Woollahra Council app

Phone

9391 7000 (Monday to Friday, 8am - 5pm)

After hours service: 9391 7000

Wet weather line for sports ground closures: 9391 7916

You can contact us through the National Relay Service if you are deaf, or have a hearing or speech impairment. Please provide them with our number 02 9391 7000.

Email

records@woollahra.nsw.gov.au

Council App

Easily request Council services anytime, anywhere and track your requests with the Woollahra Council App.

Postal address

Woollahra Municipal Council
PO Box 61
Double Bay NSW 1360

ABN: 32 218 483 245

Councillors

Our community is represented by fifteen Councillors. There are three Councillors for each Ward within the local government area of Woollahra. See our Councillors page for Councillor contact details and a map of wards.

Media enquiries

For all media enquiries, please phone 9391 7000. See media contacts for further details.

Justice of the Peace (JP)

Council provides a free JP service at the Council Chambers Customer Service Centre. The hours of the service are Monday to Friday, 9am-12pm.

A JP can certify documents and witness oaths, signatures, affidavits and statutory declarations. For more information about JP services, visit NSW Justices of the Peace.

Getting to Council Chambers

Accessibility

Woollahra Council Chambers is fully accessible with the following features:

  • 2 on-site accessible parking spaces
  • The building is fitted with a lift and ramp access to all 3 levels and areas of the building
  • 4 accessible toilets
  • Hearing loop facilities in the Council Chambers and Thornton meeting rooms
  • Accessible change and shower facilities