Contact Us
Online
Contact us online anywhere, anytime to ask a question, report a problem, lodge a request or provide your feedback. Our Customer Service Team will be in touch within 3 working days.
Contact us online
Visit our Customer Service Centre
Our Customer Service Officers can assist you with any enquiries about our services and facilities. Our objective is to provide quality service to all customers.
536 New South Head Road
Double Bay NSW 2028
Opening hours: Monday to Friday, 8am - 4:30pm
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Opening Hours
Council Customer Service Centre: Monday to Friday, 8am - 4:30pm
Woollahra Libraries: Visit the Woollahra Libraries page for more opening hours for each library location
Woollahra Gallery at Redleaf: Wednesday 1pm-6pm; Thursday and Friday 10am-6pm; Saturday and Sunday 10am-5pm
Phone
02 9391 7000 (Monday to Friday, 8am - 5pm)
After hours service: 02 9391 7000
Wet weather line for sports ground closures: 02 9391 7916
Woollahra Libraries: 02 9391 7100
Woollahra Gallery at Redleaf: 02 9184 1016
You can contact us through the National Relay Service if you are deaf, or have a hearing or speech impairment. Please provide them with our number 02 9391 7000.
Email
records@woollahra.nsw.gov.au
Council App
Easily request Council services anytime, anywhere and track your requests with the Woollahra Council App.
Postal address
Woollahra Municipal Council
PO Box 61
Double Bay NSW 1360
ABN: 32 218 483 245
Councillors
Our community is represented by fifteen Councillors. There are three Councillors for each Ward within the local government area of Woollahra. See our Councillors page for Councillor contact details and a map of wards.
For a full list of all Councillors' details, download a copy of the 2024-2028 Councillors' Brochure(PDF, 1MB).
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Media enquiries
For all media enquiries, please phone 02 9391 7000. See media contacts for further details.
Justice of the Peace (JP)
Council endeavours to provide a free JP service at the Council Chambers Customer Service Centre. This may vary due to availability of staff. If it is urgent, we recommend calling the customer service team to confirm if one is available. The hours of the service are Monday, Tuesdays and Wednesdays: 9am to midday.
A JP can certify documents and witness oaths, signatures, affidavits and statutory declarations. For more information about JP services, visit NSW Justices of the Peace.
Getting to Council Chambers
Accessibility
Woollahra Council Chambers is fully accessible with the following features:
- 2 on-site accessible parking spaces
- The building is fitted with a lift and ramp access to all 3 levels and areas of the building
- 4 accessible toilets
- Hearing loop facilities in the Council Chambers and Thornton meeting rooms
- Accessible change and shower facilities