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Our Customer Service Centre is closed

Customer service continues to be our top priority, along with your health and wellbeing and ours.

To help reduce the spread of coronavirus (COVID-19) in the community and in our workplace we have temporarily closed our Customer Service Centre.

We are still here to help. You can call 9391 7000 for all service requests, or lodge an online service request.

Lodging a Development Application (DA)

Email your application to records@woollahra.nsw.gov.au or post it to:
536 New South Head Road
Double Bay, NSW 2028
Or call us to make an appointment.

Applications

To lodge a GIPA or application, visit the relevant sections of our website. To view a GIPA file or plan, call us to make an appointment.

We are unable to provide our regular pre-DA consultation service. Our development control team are working remotely and can be contacted by phone or email. General planning advice is available through our duty planner and senior planning staff.

We ask for your patience and understanding. We will do everything we can to assist you and we apologise for any temporary inconvenience. Find out what we are doing to support our community and businesses.

Customer Service

Our Customer Service Officers can assist you with any enquiries about our services and facilities. Our objective is to provide quality service to all customers.

Contact us online to submit information or request a council service.

536 New South Head Road
Double Bay NSW 2028
Opening hours: Monday to Friday, 8am - 4:30pm

Phone: +61 2 9391 7000 (Monday to Friday, 8am - 5pm)
Fax: +61 2 9391 7044

After hours service: 9391 7000

Email: records@woollahra.nsw.gov.au

Wet weather line for sports ground closures: 9391 7916

You can contact us through the National Relay Service if you are deaf, or have a hearing or speech impairment. Please provide them with our number 02 9391 7000.

Phone

9391 7000 (Monday to Friday, 8am - 5pm)

After hours service: 9391 7000

Wet weather line for sports ground closures: 9391 7916

You can contact us through the National Relay Service if you are deaf, or have a hearing or speech impairment. Please provide them with our number 02 9391 7000.

Email

records@woollahra.nsw.gov.au

Postal address

Woollahra Municipal Council
PO Box 61
Double Bay NSW 1360

DX 3607 Double Bay

ABN: 32 218 483 245

Councillors

Our community is represented by fifteen Councillors. There are three Councillors for each Ward within the local government area of Woollahra. See our Councillors page for Councillor contact details and a map of wards.

Media enquiries

For all media enquiries, please phone 9391 7000. See media contacts for further details.

Justice of the Peace (JP)

Council provides a free JP service at the Council Chambers Customer Service Centre. The hours of the service are Monday to Friday, 9am-12pm and 2-4pm.

Woollahra Library at Double Bay, Level 3 has a JP service available during the following days and times:

  • Tuesdays 10am - 12noon
  • Thursdays 10am - 12noon
  • Fridays 2pm-4pm

Paddington Library has a JP service available on:

  • Wednesdays 1pm - 3pm

A JP can certify documents and witness oaths, signatures, affidavits and statutory declarations. For more information about JP services, visit NSW Justices of the Peace.

Getting to Council Chambers

Accessibility

Woollahra Council Chambers is fully accessible with the following features:

  • 2 on-site accessible parking spaces
  • The building is fitted with a lift and ramp access to all 3 levels and areas of the building
  • 4 accessible toilets
  • Hearing loop facilities in the Council Chambers and Thornton meeting rooms
  • Accessible change and shower facilities