We can all work together to help reduce the spread of COVID-19
Important update 6 May 2021
NSW Health has confirmed cases of COVID-19 community transmission in Sydney's east. From midday 6 May (enforceable from 5pm), restrictions around household visitors, masks, singing, dancing and aged care facilities will be tightened across Greater Sydney until 12:01am, 10 May. Please visit NSW Health for updated restrictions, case locations, and testing clinics.
A drive-through pop-up testing clinic is located at the car park adjacent to the Lyne Park tennis courts in Rose Bay (entry via Vickery Avenue) or you can find your nearest COVID-19 testing clinic.
We are closely monitoring the COVID-19 pandemic and implementing health advice from Federal and State Government health authorities.
Please continue to maintain good hygiene, social distancing and wear a face mask in public indoor settings. If you are unwell and have COVID-19 symptoms, get tested and self-isolate at home.
Stay up to date with COVID-19 health advice and alerts by visiting NSW Health.
On this page
- Our services and facilities
- Local testing clinics
- Rates payments
- Small business support
- Stay informed
- Local support services
Our services and facilities
We have made some changes to our services, facilities and local amenities in response to COVID-19 to help reduce the spread of the virus and keep our staff and our community safe and well.
Please check-in via the Service NSW app if you are visiting us.
Visitors to our Council Chambers (including the Customer Service Centre) and Libraries will be required to check in using the Service NSW QR code.
Customer Service Centre and Council meetings
Our Customer Service Centre is open. Please wear a face mask if you are visiting us.
You can also get support over the phone on 9391 7000 or you can lodge an online service request.
Council meetings are livestreamed on our website.
Woollahra Libraries are now open for library members and the general public at Double Bay, Paddington and Watsons Bay libraries.
Consistent with the announcement from the NSW Government, it is compulsory for Library visitors to wear a face mask.
If you would prefer to not visit the library in person, library staff are available on 9391 7100 and email email@example.com. You can also download the Woollahra Libraries App and access the library from your phone.
Beaches and parks
Our beaches, harbourside pools and parks are open.
Venues are available for hire. Please refer to the individual venue page for specific information on each space.
Local testing clinics
Help protect your family and our community against COVID-19. Get tested even if you have mild symptoms.
Symptoms of COVID-19 include fever, cough, sore or scratchy throat, runny nose or shortness of breath.
There are several testing clinics available at convenient locations across the eastern suburbs. Testing is free. Find your nearest COVID-19 testing clinic.
The clinics currently operating in the Woollahra local government area are listed below.
A drive-through pop-up testing clinic is located at the car park adjacent to the Lyne Park tennis courts in Rose Bay (entry via Vickery Avenue).
Open 8am - 10pm Monday to Friday and 8am - 6pm weekends. No referral or booking is required. All ages are welcome. Bulk billing, operated by Laverty Pathology. Please bring ID and your Medicare card if you have one. Please do NOT leave your vehicle.
For more testing locations please visit NSW Health. Please note the drive-though clinic through the Double Bay Doctors in Jamberoo Lane and the pop-up testing clinic at Sir David Martin Reserve in Rushcutters Bay run by St Vincent's Hospital are no longer operating.
If you are concerned about not being able to pay your next rate instalment due to financial difficulties, don't be. Just email us when you receive your rate notice and we can discuss a payment plan that suits your circumstances which may include waiving overdue interest charges for the instalment.
If you are experiencing financial hardship and are unable to pay your rates, find out more about our Financial Hardship policy and how we may be able to assist.
Small business support
We have implemented a number of measures to support our local small businesses throughout COVID-19.
Visit our Business page for more information on how to make your business COVID safe.
Service NSW can help with all government information and services 24/7 on 13 77 88. You can also call the National Coronavirus Health Information Line on 1800 020 080.
Local support services
If this is a stressful time for you or someone you know, please reach out and talk to someone.
COVID-19 has presented our community with many unexpected challenges. We want you to know you are not in this alone and we encourage you to reach out and seek the help you or the people you care about need.
Our Community Services and Programs page contains a list of phone numbers and resources, including local support services, we hope will support you. Our staff are happy to help with referrals to community or support agencies. Just call 9391 7000.
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