Customer Service request

In This Section

Our online form allows you to register a request for service or to request for a Council team member to contact you about a particular matter.

Please include as much detail as you can and our Customer Service Team will be in touch within 3 working days.

If your request is an urgent public safety issue, please call us directly on 9391 7000.

Note: Do not use this form if your enquiry is about change of address. Please use the change of address form to update the postal address of your rates notice.


Request details

Type of request

Select one or more categories from the list below that reflects the type of request you are submitting.

For example, "A pothole needs filling".

 (Limit of 300 characters)

Ideally include property address, the nearest crossroad, landmark, etc.

 (Limit of 300 characters)

Upload an image to your request. JPG, JPEG and PNG files up to 5Mb accepted.

Contact details

If you would like someone from Customer Services to contact you or the person who alerted you to the matter, please provide details below.

Would you like to be contacted about this request?