Access to Council information
Council staff continue to process formal and informal GIPA applications. There may however be slight delays in retrieving files. Your patience and understanding is greatly appreciated.
Staff will contact customers to arrange a suitable appointment time to view requested files at Council’s Customer Service Centre during business hours once processed.
Please contact Council’s Governance team on 9391 7001, if you have any questions.
Access to Information
The Government Information (Public Access) Act 2009 (GIPA Act) commenced on 1 July 2010 and requires Council to make certain information publicly available. This information is called “open access information” or “mandatory release information”. This information is to be published on Council’s website, unless to do so would impose unreasonable additional costs.
Council’s open access information includes the following:
- an information guide
- access to Council's plans, policies, reports and other publications
- a disclosure log of access applications
- a register of Council contracts
- Open Access Information not publicly available
The Government Information (Public Access) Regulation 2018 prescribes additional open access information that Councils must make publicly available.
Some of the open access information required to be publicly available under the Regulation is available in Plans, policies and reports.
Informal access requests
Open access information that Council is not able to make available on the website can be accessed by completing a GIPA Act application form and ticking “Informal Request”.
Council will allow access to other information it holds unless there is an overriding public interest against disclosure of the information. Access to this information can be applied for by completing a GIPA Act application form and ticking “Informal request”.
Formal access requests
Access to other Council information, such as information containing personal information of another party or commercial information can be applied for by completing GIPA Act application form and ticking “Formal Application”.
An application fee of $30.00 applies for Formal Applications and a processing fee of $30.00 per hour may also apply.
Further information may be obtained by contacting Council’s Governance Department on 9391 7001.